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Privacy Policy

Updated as of 1 Sep 2024
1. INTRODUCTION

1.1   Welcome to OwnShop, an online store on our official website “https://www.ownlikes.com.sg/” (the “Site”), run by Ownlikes ("Ownlikes Pte. Ltd."/"Ownlikes"/"we"/"our"). We are committed to protecting and respecting the privacy rights and concerns of all Users of our official website, ensuring a secure online experience (the "Platform") (we refer to the Platform and the products and services we provide as described on our Platform collectively as the “Products” and the "Services"). This Privacy Policy is designed to assist you in understanding how we collect, use, disclose, safeguard and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your Personal Data. Please read this Privacy Policy carefully.

 

1.2   "Personal Data" means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of Personal Data could include name, identification number and contact information.

 

1.3   By using the Services, visiting our Platform, or accessing the Services, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, disclosing and/or processing your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM. If we change our Privacy Policy, we will notify you including by posting those changes or the amended Privacy Policy on our Platform. We reserve the right to amend this Privacy Policy at any time. To the fullest extent permissible under applicable law, your continued use of the Services or Platform, including placing of any orders, shall constitute your acknowledgment and acceptance of the changes made to this Privacy Policy.

 

1.4   This Policy applies in conjunction with other notices, contractual clauses, consent clauses that apply in relation to the collection, storage, use, disclosure and/or processing of your personal data by us and is not intended to override those notices or clauses unless we state expressly otherwise.

2. COLLECTION OF PERSONAL DATA

2.1     We receive, collect and store any information you enter on our website or provide us in any other way. The information that Ownlikes may collect includes but is not limited to:

 

  • Personal Data: When you place an order or contact us, we may collect personal information such as your name, email address, communications and payment details (including credit card information). We also collect comments, feedback, product reviews, recommendations, and personal profile.

  • Order Information: Details about the products you purchase, including the items, quantities and transaction history.

  • Other Data: As with most websites and mobile applications, your device sends information which may include data about you that gets logged by a web server when you browse our Platform. This typically includes without limitation your device’s Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring website (if any), the pages you visit on our website and mobile applications and the times of visit, and sometimes a "cookie" (which can be disabled using your browser preferences) to help the site remember your last visit. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The information is also included in anonymous statistics to allow us to understand how visitors use our site.

 

2.2     Generally, the ways we collect Personal Data includes but is not limited to:

 

  • when you submit your Personal Data to us for any other reasons, including when you express your interest in any of the Products and Services;

  • when you submit any form, including, but not limited to, application forms or other forms relating to any of our Products and Services, whether online or by way of a physical form;

  • when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our Products and Services;

  • when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails, including when you interact with our customer service officers;

  • when you grant permissions on your device to share information with our Platform;

  • when you carry out transactions on our Platform;

  • when you provide us with feedback or complaints;

  • when you submit your personal data to us for any reason.

3. PURPOSES FOR THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL DATA

3.1     We may collect, use, disclose and/or process your personal data for one or more of the following purposes:

 

  • To Process Transactions: To handle and fulfil your orders, including processing payments and shipping products;

  • To Improve Our Services: To enhance our Site, develop new products and services, and personalise your experience;

  • To Communicate with You: To send you updates about your orders, promotional offers, newsletters, and other information that may be of interest to you;

  • To Provide Customer Support: To respond to your inquiries, resolve issues, and improve our customer service;

  • To Comply with Legal Obligations: To meet legal requirements, enforce our terms, and protect our rights and interests.

 

3.2     You agree not to submit any information to us which is inaccurate or misleading and you agree to inform us of any inaccuracies or changes to such information. We reserve the right at our sole discretion to require further documentation to verify any information provided by you.

 

3.3     You understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data that is in our possession or under our control, we cannot guarantee the security of your Personal Data transmitted to our Site and Services; any transmission is at your own risk. Additionally, we cannot assume responsibility for any unauthorised use of your Personal Data by third parties which are wholly attributable to factors beyond our control.

4. DISCLOSURE OF PERSONAL DATA

4.1 We may share aggregated, non-personally identifiable information with the public and with our partners, such as our vendors, advertisers and other service providers. Your Personal Data may be disclosed for the purposes mentioned above or for any purpose allowed under any applicable law or regulations, to the following parties:

 

  • Our related corporations and employees to provide content, products and Services to you, address your questions and requests in relation to your customer accounts, subscription and billing arrangements with us as well as our Services and to activate, deactivate, install, maintain and operate our systems and/or Services;

  • Companies providing services relating to insurance and consultancy to us;

  • Agents, contractors or third party service providers who provide operational services to us, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call centre, security or any other services;

  • Vendors or third party service providers in connection with marketing promotions and services offered by us, our Strategic Partners or our Preferred Partners;

  • Commercial shops and retailers in relation to providing rewards and benefits;

  • Other telecommunications, content or other service providers to facilitate their provision of content or services, or for interconnection, inter-operability, system operation and maintenance and billing between service providers;

  • Any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of the Companies;

  • Collection and repossession agencies in relation to the enforcement of repayment obligations for debts;

  • Credit bureaus for the purpose of preparing credit reports or evaluation of creditworthiness;

  • External banks, credit card companies and their respective service providers;

  • Our professional advisers such as auditors and lawyers;

  • Relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and

  • Any other party to whom you authorise us to disclose your Personal Data to.

 

4.2 You understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our websites, online Services and apps; any transmission is at your own risk. Additionally, we cannot assume responsibility for any unauthorised use of your Personal Data by third parties which are wholly attributable to factors beyond our control.

5. WITHDRAWAL OF CONSENT, ACCESS AND CORRECTION OF YOUR PERSONAL DATA

5.1     If you would like to withdraw your consent to any use of your Personal Data as set out in this Privacy Policy, please write in to our Data Protection Officer (“DPO”). If you would like to obtain access and make corrections to your Personal Data records, please contact us in writing through our official email “dpo@ownlikes.com.sg”.

 

5.2     If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not be in a position to continue to provide the products and Services to you or administer any contractual relationship that is already in place, which in turn may result in the termination of any agreements that you have with us, resulting in you being in breach of your contractual obligations or undertakings. Ownlikes's legal rights and remedies in such event are expressly reserved.

6. GOVERNING LAW

This Privacy Policy and your use of the Site is governed by Singapore law.

7. OWNLIKES PRIVACY POLICY AMENDMENTS AND UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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